The choice of a partner to work with for a household goods move can be influenced by whether the move is a VIP corporate move or a private paid customer. Quotations for private paid customers often need to be more competitive, so in those cases obtaining very competitive rates is more critical. However, perhaps a more important consideration is knowing the senior management at that company. This is important as it means you can confidently contact them for assistance with any escalations or simply to flag their attention to ensure that they take good care of your VIP client and knowing that they will respond promptly and professionally.

The importance of networking is why industry conferences, such as the IAM Annual Meeting, are important in developing those personal relationships. There are also other factors that we may also take into consideration, such as whether they have their own crews, trucks and warehouses or do they outsource some or all of these.