The international moving industry relies on a network of trusted partners. Whether moving household furniture or office equipment across country or continent, these connections span the globe to ensure that moving operations run smoothly. In this process, one element is paramount: building trust with local moving partners.

AGS Worldwide Movers often collaborates with other businesses for cross-border moves. Regional firms can help to fulfil the global mission by providing local expertise, ensuring legal compliance, and sharing resources. It is a small world and industry. We need to rely on each other.

Building Confidence Through Communication

Communication is a crucial ingredient when nurturing trust with business partners. Having clear goals for one’s own business and articulating them plainly can make a big difference to the partnership. At AGS, we have a solid vision of how we want to deliver services and who we want to work with. Directly discussing our expectations can ensure we are on the same page as our partners.

Even when expectations are clear, unforeseen issues can arise during the moving process. This is when having a good relationship and solid communication channels with all stakeholders is particularly important. We should not hesitate to pick up the phone and speak to each other; problems happen, but partners must be proactive and transparent so we know we have someone on the other side who will take care of things. This is an important element we use to evaluate our partners.

Reflecting on the outcome of shared projects can also help to strengthen these business relationships. It can be useful to meet with partners to discuss what went well and what didn’t; this reflection should not only take place between managers but also team members. You need feedback from the whole team. This helps to create synergy between the two groups.

Partnerships that Stand the Test of Time

Trust between partners is also something that builds over time. Having stable management and operational teams, and clearly identifiable people in leadership roles is important in creating solid long-term relationships.

Having a familiar face behind the services can strengthen trust significantly. Partners know they can contact us and vice versa, and someone will be there. That’s what trust is about; many people in our organization have been with us for a number of years. They have built trust with the clients, and the clients give you back this confidence. And it’s the same with partners.

Nonetheless, evaluating and maintaining partnerships is an ongoing process. Especially given the instability the world faces; things can change at any time. We need to be aware of what is happening in their local markets in order to anticipate how those changes could influence the quality of our services.

Respected Organizations Play an Essential Role 

When considering whether to onboard a new partner, several factors should be considered. This includes their way of working, where they can deliver their services, and the depth and quality of their experience and portfolio.

Well-respected international organizations such as IAM and FIDI Global Alliance are also important for indicating trustworthiness among potential moving partners. As a FIDI member, an organization must fulfill certain financial and quality-based criteria to indicate they are sound and stable, for example. If potential and existing partners have these memberships, this can demonstrate that they deliver quality services and are reliable long-term.

High-quality Networks Help Businesses Stand Out

This rigorous process of building trust with partners is also essential for gaining the trust of clients. One of the reasons why international removal companies may have a good reputation is because of their reliable network. When clients pick AGS Worldwide Movers, they rely on us because they know we are one of the few companies with a large network of branches and selected partners worldwide. Built over 50 years, the AGS Group’s branches span 100 countries.

Trusting someone on the other side of the world to handle your removals and relocations can be difficult, which is why extensive global networks must be secured by stable and solid business partnerships. It’s key to understand that this remains a people industry. You can have the best IT and the best processes and systems in place, but in the end, it is people that will make the difference.