Happy New Year and a warm welcome to 2024! As the newly elected chairperson of the International Association of Movers Executive Committee, I’m delighted to open this year’s first Portal issue with a vital discussion: establishing trust with reliable partners. In our industry, the strength of our connections directly impacts our success. Our Annual Meeting is more than an event; it's a nexus for forging enduring partnerships and ensuring our customers’ valuables are in safe hands, be it across the street or across the globe.

For those new to the conference, it’s an irreplaceable opportunity to expand your network and build trust on a global scale. This is not just about business growth; it's about upholding a promise of reliability and integrity. A single misstep in trust can have far-reaching consequences, both financially and reputationally.

At IAM, we’re continuously crafting tools to help our members stand out. The IAM Mobility Exchange Directory (IAMX) is an excellent starting point. Here, members’ credentials are thoroughly vetted, providing a reliable pool of potential partners. Certification as a “Trusted Mover” is more than a badge; it’s a testament to a company’s commitment to excellence.

When venturing into new territories, due diligence is key. The IAMX Directory is a springboard, but diving deeper into a company’s reputation, customer feedback, and operational history is essential. Long-standing companies often equate to reliability.

Our role extends beyond moving objects; we move lives. Choosing partners who resonate with our ethos on customer service and employee welfare is crucial. These shared values forge not only strong business relationships but also enrich the experience for everyone involved. In this same spirit of partnership and shared values, I eagerly anticipate working with IAM’s new president, Brian Limperopulos, to promote the success and professionalism of the organization and the industry as a whole.

As we embark on another year, let’s remember: we’re not just in the business of moving; we're in the business of creating joyous new beginnings. By working with trustworthy partners, we elevate our industry and make every move a memorable journey. Here’s to a year of building bridges, making successful moves, and sharing countless smiles. Welcome to 2024—let's make it a year to remember!